What is the SAP Commerce Cloud?

SAP Commerce Cloud (formerly known as SAP Hybris) is an e-commerce platform that helps companies develop and deploy an online store. The platform was developed by SAP to offer its customers a modern and innovative e-commerce solution. It enables companies to create, manage and operate an online shop. SAP Commerce Cloud is available both as SaaS and on-premise.

With the SAP Commerce Cloud, companies can manage their online shop anywhere and on any device. An intuitive interface allows organizations to quickly navigate and learn. The platform also offers extensive analytics that allow users to optimize the customer experience and increase their sales.

SAP Commerce Cloud is fully scalable and can be used for smaller businesses or large multi-site operations. With the cloud-based platform, companies can offer their online shop in several languages. Multiple currencies and payment options can be used. The SAP Commerce Cloud can be used in connection with other on-premise and cloud applications from SAP and third parties.

SAP Commerce Cloud also includes some powerful features to design and manage the online shop (e.g. a drag-and-drop editor). In addition, there is an easy-to-use content management system (CMS) that allows companies to create and customize content quickly and easily. A customer service and support system are also part of the scope of services.

By using intelligent sales services, customers can be shown personalized offers and recommendations. Using machine learning, the conversion rate is maximized through behavior-based recommendations.